Terms of Service

1. Acceptance of Terms

By accessing or using Sloam, you agree to be bound by these Terms of Service. If you disagree with any part of the terms, you may not access the service.

2. Description of Service

Sloam provides AI-powered mental health support through encrypted chat conversations. While our service can be helpful for mental well-being, it is not a substitute for professional medical advice, diagnosis, or treatment.

3. User Responsibilities

As a user of Sloam, you agree to:

• Use the service in accordance with all applicable laws
• Maintain the confidentiality of your encryption keys
• Not use the service for emergency mental health situations
• Not attempt to bypass or compromise our security measures
• Not use the service to harm yourself or others

4. Privacy and Data Protection

Your privacy is fundamental to our service. We implement zero-knowledge encryption and strict data protection measures as detailed in our Privacy Policy.

5. Service Limitations

You acknowledge that:

• Our AI is not a replacement for professional mental health care
• We cannot guarantee 100% service uptime
• The service may be updated or modified over time
• Lost encryption keys cannot be recovered

6. Premium Services

For premium services:

• Payments are processed securely through our payment providers
• Subscriptions auto-renew unless cancelled
• Refunds are provided according to our refund policy
• Premium features may be modified with notice

7. Termination

We reserve the right to terminate or suspend access to our service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms of Service.

8. Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of any material changes via email or through the service.

9. Contact

For any questions about these Terms of Service, please contact us at:

legal@sloam.com